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What do you do when your favorite accessory has broken and you need to find someone who is trustworthy to complete your jewelry or watch repair? You want to be sure that the repair will be done correctly and your jewelry or watch looks as good as new. How do you find someone you can trust with your priceless piece? Here are a few questions to ask a jeweler before leaving your jewelry or watch with them for repairs.

Will a Certified Bench Jeweler or Graduate Complete My Repair?

A Bench Professional Certification Program or graduate program establishes standards to ensure proficiency of bench jewelers at various levels. It’s important that your jewelry or watch repair technician has received the nationally recognized Bench Certification or graduated from a program. Having a certification means you can be confident that the technician has the necessary education to perform the repair properly.  At Oletowne Jewelers we have experienced staff with the necessary credentials to complete even the most complicated repairs. They are certified, background checked, and work under video surveillance for maximum security.   

Will My Jewelry or Watch Be Repaired In House?

It is ideal to have your jewelry repaired in house. Our highly skilled jewelers and technicians are extremely experienced and can service nearly every jewelry or watch repair need. We always guarantee that your piece will be returned to you in good condition. Larger chain stores may not take the time needed to do a proper repair as they are paid on a per piece basis. At Oletowne Jewelers, we never speed through any repair and take pride in using proper techniques that will restore your piece’s integrity.

Call us at 717-854-7788 with any questions you may have in regards to jewelry and watch repair or visit our website for more information about the products and services we provide.

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